Free Shipping Over £50
We offer free standard shipping on all orders over £50. Orders below this threshold will incur a calculated shipping fee at checkout.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.
Peak Seasons
During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Time & Delivery Estimates
Estimated delivery times for your location:
5-10 business days
5-10 business days
5-10 business days
7-15 business days
Delivery times may vary depending on your location, customs clearance, and carrier delays.
Shipping Fees
- Free standard shipping on orders over £50
- Orders below this threshold will incur a calculated shipping fee at checkout
- Shipping costs are non-refundable once the order has been dispatched
Order Tracking
Tracking Information
Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking information to update.
Customs, Duties & Taxes
International Orders
For international orders, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.
Lost or Delayed Packages
Contact Us Within 7 Days
If your order is significantly delayed or marked as delivered but not received, please contact us within 7 days of the delivery status update so we can assist you promptly.
Incorrect Shipping Information
Double Check Your Address
Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrectly provided addresses.
Shipping Questions?
If you have any questions about shipping or need help with your order, we're here to assist.